Complete Package Tracking Guide: Monitor Your Haul from Warehouse to Doorstep
You've finally pulled the trigger on that fire haul from Allchinabuy Spreadsheet—those Travis Scott Jordans, the Chrome Hearts hoodie, maybe some Stone Island pieces. Your agent confirms shipment, sends a tracking number, and then... nothing updates for days. Sound familiar? Package tracking anxiety is real, but understanding how international shipping works transforms that stress into confidence.
This comprehensive guide breaks down everything you need to know about tracking packages after they leave your purchasing agent's warehouse, with data-driven comparisons of shipping methods, carrier-specific tracking tips, and actionable strategies to monitor your haul like a pro.
Understanding the Shipping Timeline: What Actually Happens
Before diving into tracking mechanics, let's establish realistic expectations. International shipping from China involves multiple handoffs, and each creates a potential tracking gap.
The Four-Stage Journey
Your package moves through distinct phases, each with different tracking behaviors:
- Warehouse Processing (1-3 days): Agent prepares your parcel, generates labels, and hands off to logistics partner. Tracking numbers are created but often show no movement.
- Domestic Transit in China (2-7 days): Package travels to international sorting facility. Updates may be sparse or entirely in Chinese characters.
- International Flight & Customs (3-15 days): The black hole period. Your package is in transit or clearing customs with minimal tracking updates.
- Destination Country Delivery (2-7 days): Local carrier takes over with frequent, detailed tracking updates.
Total realistic timeline: 8-32 days depending on shipping method. Budget lines like China Post can extend to 45-60 days.
Decoding Your Tracking Number: Carrier Identification
Not all tracking numbers are created equal. The format reveals which carrier is handling your package and which tracking tools will actually work.
Common Tracking Number Formats
EMS tracking numbers start with two letters, contain 9 digits, and end with "CN" (example: EV123456789CN). These track on China Post, 17track, and your local postal service once they arrive.
FedEx uses 12-digit numbers (example: 123456789012) or starts with specific prefixes. Track directly on FedEx.com with the most reliable updates.
DHL Express employs 10-digit waybills (example: 1234567890). DHL's tracking is exceptionally detailed, updating every scan point.
SF Express (SF-CD, SF-Express) uses 12-digit numbers starting with "SF" (example: SF1234567890). Track on SF-Express.com or through agent platforms.
China Post SAL/Air Mail follows the EMS format but with different letter prefixes like "CP" or "LZ". These are notoriously slow to update.
The Best Tracking Tools: Comprehensive Comparison
Multiple tracking platforms exist, but their effectiveness varies dramatically by carrier and shipping stage.
17track.net: The Universal Solution
17track aggregates data from 2,000+ carriers worldwide, making it the go-to for most shoppers. Paste your tracking number, and it automatically identifies the carrier.
Pros: Supports virtually every carrier, clean interface, mobile app available, tracks multiple packages simultaneously, provides estimated delivery dates, shows both origin and destination country updates.
Cons: Updates can lag 6-12 hours behind carrier websites, translation issues with Chinese carriers, occasional misidentification of carrier type, limited detail during customs clearance.
Best for: EMS, China Post, ePacket, and mixed hauls using different carriers.
Parcelsapp.com: The Detail-Oriented Alternative
Similar to 17track but with a different data aggregation approach that sometimes catches updates faster.
Pros: Often updates before 17track, excellent for European carriers, push notifications more reliable, better historical tracking data, supports email tracking updates.
Cons: Interface less intuitive, fewer supported carriers than 17track, mobile app less polished.
Best for: Packages to Europe, when 17track shows no updates, cross-referencing information.
AfterShip: The Premium Experience
Professional-grade tracking with advanced features, though some require paid plans.
Pros: Predicted delivery dates using AI, automatic carrier detection, branded tracking pages, integration with e-commerce platforms, detailed analytics on shipping performance.
Cons: Free tier limits tracking to 50 shipments, some features paywalled, overkill for casual buyers.
Best for: Power users managing multiple hauls, resellers, those wanting detailed shipping analytics.
Carrier Direct Websites: The Source of Truth
Always check the actual carrier's website for the most current information.
Pros: Most up-to-date information, no middleman delays, detailed scan events, official estimated delivery, proof of delivery with signatures.
Cons: Must know which carrier is handling your package, some Chinese carrier sites are Chinese-only, requires checking multiple sites for multi-carrier shipments.
Best for: Final-mile tracking, resolving discrepancies, filing claims, packages in your destination country.
Shipping Method Breakdown: Tracking Expectations by Service
Different shipping methods provide vastly different tracking experiences. Here's what to expect from each option commonly available through Allchinabuy Spreadsheet and similar agents.
EMS (Express Mail Service)
The balanced middle ground between speed and cost. Tracking quality: 7/10.
Typical updates: Acceptance at origin, departure from origin country, arrival at destination country, customs clearance, out for delivery. Expect 2-4 updates during the 7-15 day journey. The customs phase often shows no movement for 3-7 days—this is normal.
Pro tip: Once EMS packages enter your country, they transfer to your national postal service (USPS, Royal Mail, Canada Post). The tracking number works on their websites with more detailed local updates.
DHL Express/FedEx: Premium Tracking
The gold standard for tracking transparency. Tracking quality: 10/10.
Expect 8-15 scan events during a 3-7 day delivery. You'll see every facility your package touches, real-time customs clearance updates, and accurate delivery windows down to the hour. Worth the premium price if you're shipping high-value items like limited sneakers or designer pieces.
Pro tip: Sign up for DHL/FedEx accounts using your tracking number to receive SMS/email alerts and manage delivery preferences (hold at location, signature requirements).
China Post Air Mail/SAL
The budget option with budget tracking. Tracking quality: 4/10.
You'll typically see only 3-5 updates: acceptance, departure from China, arrival in destination country, maybe customs, and delivery. The middle 15-30 days often show zero updates. This doesn't mean your package is lost—it's just in transit with no scans.
Pro tip: Don't panic until you hit 60 days without delivery. These lines are slow but reliable. Use the savings for more pieces from the Allchinabuy Spreadsheet.
Sea Freight/Ocean Shipping
The ultra-budget option for massive hauls. Tracking quality: 3/10.
Minimal tracking updates—sometimes just "shipped" and "delivered" with nothing in between for 45-90 days. Some freight forwarders provide container tracking, but it's not standard.
Pro tip: Only use sea freight for non-urgent, large-volume hauls (10kg+). The cost savings are substantial, but tracking anxiety is high.
Tax-Free/Triangle Shipping Lines
Specialized routes designed to minimize customs scrutiny. Tracking quality: 5/10.
These routes (like US-Tax-Free, EU-Tax-Free) ship to an intermediary country before forwarding to your destination. Tracking often goes dark during the transfer between countries. You might see updates in the transit country (like Dubai or Singapore) before final delivery.
Pro tip: These lines take 15-25 days but can save significant money on duties for larger hauls. Patience is essential.
Troubleshooting Common Tracking Issues
Problem: Tracking Number Shows "Not Found"
This is extremely common in the first 24-72 hours after your agent provides the tracking number. Carriers generate numbers before physically receiving packages.
Solution: Wait 3 full days before worrying. If still not found after 72 hours, contact your agent—they may have provided an incorrect number or the package hasn't been handed off yet.
Problem: Stuck on "Origin Post is Preparing Shipment"
Your package is waiting for space on a flight. During peak seasons (November-January, June-July), this can last 5-10 days.
Solution: Nothing to do but wait. This is normal backlog, not a lost package. If it exceeds 14 days, contact your agent to verify the package was actually shipped.
Problem: No Updates After "Departed Country of Origin"
The infamous tracking black hole. Your package is in international transit or customs processing.
Solution: Expect 7-14 days of silence for EMS/China Post, 3-5 days for express carriers. Check your destination country's customs website (like USPS for US packages) starting day 7—sometimes they have updates before the origin carrier updates.
Problem: Stuck in Customs
Customs clearance typically takes 1-3 days but can extend to 7-14 days during peak periods or if your package is selected for inspection.
Solution: Monitor daily. If stuck beyond 14 days, contact your local customs office with your tracking number. They can provide specific hold reasons. Ensure your agent declared items properly—incorrect declarations cause delays.
Problem: Tracking Shows Delivered But You Didn't Receive It
The nightmare scenario. Could be misdelivered, stolen, or marked delivered prematurely.
Solution: Check with neighbors, building management, and alternate delivery locations (mailroom, porch, garage). Contact the local carrier immediately—they have GPS coordinates of the delivery scan. File a claim within 24-48 hours. If using USPS, file at usps.com/help/missing-mail.htm.
Pro Strategies for Tracking Multiple Packages
When you're running multiple hauls from the Allchinabuy Spreadsheet—maybe splitting a large order to reduce customs risk—organization becomes critical.
Create a Tracking Spreadsheet
Build a simple Google Sheet with columns for: tracking number, carrier, ship date, expected delivery range, current status, and package contents. Update it every 2-3 days. This prevents confusion when managing 3-5 simultaneous shipments.
Use Tracking Apps with Notifications
Both 17track and Parcelsapp offer mobile apps with push notifications. Enable alerts for status changes so you're not obsessively checking—the app tells you when something actually happens.
Set Realistic Check-In Schedules
Checking tracking every hour doesn't make packages move faster. Establish a routine: check once daily for express shipments, every 2-3 days for standard lines, weekly for budget options. This reduces anxiety and wasted time.
Understand Carrier Update Patterns
Most carriers scan packages during specific windows. USPS typically updates between 6-9 AM and 6-9 PM local time. DHL updates continuously. China Post updates overnight (US time). Knowing these patterns prevents unnecessary checking.
Regional Tracking Differences: What to Expect by Destination
United States
Once packages enter the US, USPS handles most final delivery for EMS and China Post. Tracking becomes detailed with daily updates. Customs clearance in ISC (International Service Center) facilities typically takes 1-3 days but can extend to 7 days during peaks.
Use USPS.com with your tracking number for the most detailed domestic updates. Sign up for Informed Delivery to see scanned images of incoming packages.
European Union
EU customs is more stringent post-2021 VAT changes. Expect longer customs holds (3-7 days) and potential contact from customs for payment. Tracking often transfers to national postal services (Royal Mail, DHL Paket, PostNL) with varying quality.
Use your country-specific postal service website once packages enter the EU. Some countries require IOSS numbers for smooth customs clearance—verify your agent provides this.
Canada
Canada Post handles most final delivery. Customs processing in Vancouver, Toronto, or Montreal can take 3-10 days. Canada is notorious for customs fees on packages over CAD $20, so expect potential charges.
Track on CanadaPost.ca once packages enter Canada. Sign up for FlexDelivery for free hold-at-post-office service if you're concerned about porch theft.
Australia
Australia Post takes over domestic delivery. Customs is relatively quick (2-4 days) but strict on declarations. Biosecurity concerns mean packages with leather, wood, or seeds face additional scrutiny.
Use AusPost.com.au for domestic tracking. The MyPost app provides excellent notifications and delivery management.
When to Contact Your Agent vs. Carrier
Knowing who to contact saves time and gets faster resolutions.
Contact your agent when: Tracking hasn't updated in 30+ days for standard shipping or 14+ days for express, tracking number never became active, you need to verify package contents or declared value, you want to file an insurance claim, package shows returned to sender.
Contact the carrier when: Package shows delivered but you didn't receive it, customs is requesting additional information, you need to update delivery address, you want to arrange redelivery or hold at location, tracking shows damaged or lost in transit.
Most agents provide customer service through WhatsApp, Discord, or platform messaging. Response times vary from 2-24 hours depending on time zones. Be patient and provide your order number and tracking number in the first message.
Leveraging Allchinabuy Spreadsheet for Shipping Intelligence
The Allchinabuy Spreadsheet isn't just for finding the best prices on your favorite streetwear and sneakers—it's also a valuable resource for shipping intelligence.
Community members often share their shipping experiences in spreadsheet notes or associated Discord/Reddit communities. Before choosing a shipping method, check recent feedback on delivery times, tracking quality, and customs success rates for your destination country.
Some spreadsheet versions include shipping method recommendations by item type. Fragile items like sunglasses or jewelry might have specific carrier suggestions. Heavy items like jackets benefit from sea freight cost analysis.
Use the spreadsheet community to ask about current shipping delays, carrier performance, or tracking issues. Someone has likely experienced your exact situation and can provide real-world timelines.
Advanced Tracking: Using Customs Websites Directly
For packages stuck in customs, going directly to the source provides the most accurate information.
US packages: Check CBP.gov or contact your local ISC facility. USPS tracking will show "Inbound Into Customs" or "Processed Through Facility" at ISC locations.
UK packages: Use Royal Mail's Track and Trace, which shows customs status. For detailed customs info, check HMRC's website or Parcelforce if your package was transferred.
EU packages: Each country differs, but most use their national postal service for customs updates. Germany uses DHL Paket, France uses La Poste, Netherlands uses PostNL.
Canada packages: CBSA (Canada Border Services Agency) handles customs. Track on CanadaPost.ca, which shows customs status. For holds, contact CBSA directly.
Red Flags: When Your Package Might Actually Be Lost
Most tracking delays are normal, but some situations warrant immediate action.
Express shipping (DHL/FedEx) with no updates for 10+ days is unusual. These carriers rarely go silent that long. Contact both your agent and the carrier.
Standard shipping with no updates for 45+ days exceeds normal timelines even for slow methods. File an inquiry with your agent and request they contact the carrier.
Tracking shows "Returned to Sender" without explanation. This could indicate customs rejection, incorrect address, or failed delivery attempts. Contact your agent immediately to understand why and arrange reshipping.
Tracking shows delivered to a different city or postal code. This is a misdelivery requiring immediate carrier contact and a claim filing.
Package stuck at "Security Return" or "Seized" status. This indicates customs issues. Contact your agent to understand what was declared and whether the package can be released or needs to be abandoned.
Insurance and Claims: Protecting Your Investment
When you're shipping a haul worth $500+ in sneakers and streetwear from the Allchinabuy Spreadsheet, insurance becomes critical.
Most agents offer optional insurance for 2-5% of declared value. For high-value items (limited sneakers, designer pieces), this is worth every penny. Standard carrier liability is minimal—often just $50-100.
If filing a claim, you'll need: original tracking number, proof of value (agent invoice), photos of damage (if applicable), carrier's lost package confirmation (usually after 30-60 days with no updates).
Claims take 30-90 days to process. Your agent typically handles the claim filing with the carrier, then reimburses you or offers reshipment. Read your agent's terms carefully—some require claims within specific timeframes.
Seasonal Considerations: Peak Shipping Periods
Shipping performance varies dramatically by season. Understanding these patterns helps set realistic expectations.
November-January (Western holidays): Expect 30-50% longer transit times, more tracking delays, and customs backlogs. Book express shipping if you need items by specific dates.
February (Chinese New Year): Warehouses close for 1-2 weeks. Packages shipped just before CNY may sit for weeks. Avoid shipping during this period unless using express carriers that operate through the holiday.
June-August (Summer sales): Moderate delays as shopping volume increases. Generally manageable with 10-20% longer timelines.
September-October (Pre-holiday): Good shipping window with normal timelines and less congestion. Ideal for large hauls.
Plan your hauls from the Allchinabuy Spreadsheet around these periods. If you're building a winter wardrobe, order in September-October to avoid holiday chaos.